
Frequently Asked
Questions
How long does production and delivery take?
How long does production and delivery take?
Your Royal glass takes 2 days for design and production, plus 7-12 days for shipping. Total delivery time is 9-14 days from order placement.
Can I cancel my order?
Can I cancel my order?
Yes, you can cancel within 24 hours of ordering for a full refund. Once production begins, we cannot cancel, but we offer design approval to ensure you love the final result.
Will the colors fade over time?
Will the colors fade over time?
Never! We use premium, fade-resistant materials that maintain their vibrant colors for years.
What if I'm not happy with the result?
What if I'm not happy with the result?
We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us for a full refund.
What if my items arrive damaged?
What if my items arrive damaged?
We'll immediately send you a replacement set at no charge. Just contact our support team with photos and we'll take care of everything.
Do you ship internationally?
Do you ship internationally?
Yes! We offer free worldwide shipping to over 200 countries.
Trusted by thousands of princesses!
My process
Each princess glass is crafted in small batches with careful attention to every detail. Inspired by timeless fairytale elegance, every piece is designed to feel magical, personal, and truly one of a kind.
My glasses
Each princess glass is thoughtfully crafted with a premium feel and elegant weight in hand. Designed as a true keepsake, it’s durable, made to last, and never feels flimsy or disposable.
About Gracie
I’ve been a Disney princess fan for as long as I can remember, and I’ve always loved creating things with my hands. Over time, it just clicked — why not bring those two passions together? That’s how glasses by Gracie was born. Each cup is made to feel magical and personal, inspired by fairytale nostalgia, creativity, and the little details that make the princess world so special.